Customer Service

Your Satisfaction Is Our Priority

At Influx Elevators, we’re committed to providing not just high-quality elevator spare parts — but also a service experience you can rely on. Whether you’re a technician, a building owner, or part of a facility maintenance team, our customer service team is here to support you at every step.

How We Support You:

📦 Order Assistance
Need help finding the right part or placing an order? Our product specialists are ready to guide you through the selection and ordering process.

🚚 Delivery Tracking
Once your order is confirmed, you can track it at every stage. We’ll keep you informed from dispatch to delivery — so you’re never left wondering.

🛠 Technical Support
Have a question about compatibility, installation, or part specifications? Our experts are available to assist with product details and ensure you get exactly what you need.

💬 Fast Response Time
We value your time. Whether through WhatsApp, phone, or email, our average response time is under 30 minutes during business hours.

💳 Secure Transactions
All your data and payments are handled with industry-standard security protocols. Your trust and safety are non-negotiable